Privacy Policy
This policy explains how QuantGates Ltd collects, uses, stores, and protects information across our websites, Spinorio, QuantumClass, support channels, and related services.
Last updated: 5 July 2026
1. Introduction
QuantGates Ltd (“QuantGates”, “we”, “us”, or “our”) respects privacy and is committed to protecting personal data. This Privacy Policy applies when you use our websites, Spinorio, QuantumClass, contact forms, waitlists, newsletters, support channels, and related digital services.
2. Information We Collect
We may collect the following categories of information depending on how you use the Services:
Identity and contact data
- Name, email address, organisation, role, account details, and contact form submissions.
Platform and research workflow data
- Code, notebooks, circuits, parameters, backend selections, job metadata, simulation results, hardware job information, benchmark records, experiment records, and related workflow context that you create or submit through Spinorio.
Learning data
- Course enrolments, progress, assignment submissions, feedback, certificate records, and related QuantumClass activity.
Payment and subscription data
- Payment status, plan, billing metadata, and transaction references. Full card details are handled by payment processors and are not stored by QuantGates.
Technical data
- IP address, device and browser information, log data, authentication events, cookies, analytics information, and security telemetry.
3. How We Collect Information
We collect information directly from you, through account registration, forms, platform use, support requests, course participation, payment flows, authentication services, cookies, analytics, logs, and integrations with quantum or cloud providers.
4. How We Use Information
We use information to provide and secure the Services, authenticate users, operate Spinorio and QuantumClass, process payments, manage subscriptions, run support, improve products, troubleshoot technical issues, maintain experiment and learning records, send service communications, and comply with legal obligations.
5. Legal Bases for Processing
Where UK GDPR or EU GDPR applies, we process personal data on the basis of contract performance, legitimate interests, consent, legal obligation, and, where relevant, steps taken before entering into a contract.
6. Spinorio Research Workflow Data
Spinorio may process quantum workflow information such as code, circuits, parameters, transpilation context, simulator or hardware job metadata, backend selections, results, benchmark metrics, and experiment records. This data is used to provide the workspace, enable inspection and reproducibility features, support user workflows, improve reliability, and maintain security.
7. Data Sharing
We do not sell personal data. We may share information with trusted service providers and infrastructure partners that help us operate the Services, including authentication, hosting, cloud infrastructure, email, analytics, payment processing, support tools, and quantum provider integrations. Third-party services may include providers such as Firebase, AWS, Stripe, IBM Quantum, AWS Braket, and similar technical providers, depending on the features you use.
8. International Transfers
Some providers may process data outside the UK or European Economic Area. Where required, we use appropriate safeguards such as Standard Contractual Clauses, adequacy decisions, or other lawful transfer mechanisms.
9. Data Retention
We retain data only as long as reasonably necessary for the purposes described in this policy, including account operation, service delivery, legal obligations, security, payment records, certification records, troubleshooting, and legitimate business needs. Retention periods may vary depending on the data type and product feature.
10. Cookies and Analytics
We may use cookies and similar technologies for authentication, security, preferences, analytics, and service improvement. Browser settings may allow you to block or delete cookies, but some features may not work properly without essential cookies.
11. Security
We use technical and organisational measures designed to protect information, including encryption in transit, access controls, authentication, monitoring, cloud security practices, and operational safeguards. No online service can be guaranteed to be completely secure.
12. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or export your personal data, and to withdraw consent where processing is based on consent. You can contact us to exercise these rights.
13. Children and Young Users
The Services are not intended for users under 16. Users under 18 may need permission from a parent, guardian, school, or responsible organisation, depending on the context of use and applicable law.
14. Third-Party Services
The Services may link to or integrate with third-party websites, SDKs, platforms, payment providers, quantum hardware providers, or cloud services. Their privacy practices are governed by their own policies.
15. Updates to This Policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the “Last updated” date and may provide additional notice where appropriate.
16. Contact
For privacy questions or data rights requests, contact info@quantgates.co.uk.